TERMS & CONDITIONS
PLACING AN ORDER WITH SUKIT & SEA
You can order from Sukit & Sea online via this website.
When you place an order for any products you are buying the product at the price stated at the time of order, subject to these terms.
When you place an order online we will send you an email to confirm that we have received your order. This email is produced automatically and confirms the details that you have given us. It is a receipt of order but it is not confirmation that we can fulfil the order. If we cannot for any reason fulfil the order we will contact you directly. Confirmation of fulfilment will be received in the form of a dispatch email. This will include how to track your order if a tracking number is available. This is dependent on the service used to dispatch the order. We store the contract's content and will send you the details of your order as well as our general terms via e-mail.
Sukit & Sea may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time. All new orders are deemed separate and each order is treated individually.
Our prices on the website are in GBP and are inclusive of VAT at 20% where appropriate.
You are responsible for the disclosure and payment of any import duties or other taxes, which may apply when the products are delivered if you are outside the UK. Unfortunately we cannot advise you what these costs may be. Please consult your local customs office for more information.
We always try to make sure that the prices on sukitandsea.com are correct but errors may occur. If we discover an error in pricing of the products in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming the order at the correct price or cancelling it. If the order is cancelled, we will refund you for any payments made. If we cannot get hold of you using the contact information given we will cancel and refund the order.
You will be notified of the delivery costs automatically before you submit your order. The delivery cost will be based on the delivery address you supply. For more information on delivery please view the delivery information below.
You must pay for your order before it is dispatched and you can do this by:
Card payment through the website
We accept all major cards, processed by our partner Square.
Call 0114 281 5761 if you wish to place an order and pay over the phone or to pay using a cheque or bank transfer.
Orders may be cancelled prior to dispatch providing the status in "My account" is not set to "Shipped". If the order has this status, the order will need to be shipped with our couriers. However, when delivery is attempted, you can refuse the order from the courier and the goods will be returned to us for a refund. Please note: For any unwanted dispatched orders, you will be liable for any postage charges incurred.
Cooling off period
Customers have a 30 working day cooling off period from the day after receipt of the item. During these 30 working days, you may decide your item is not suitable and wish to return the order. You will be able to return the goods for a full refund, however the return postage will be borne by you unless the item is faulty or damaged. Any damaged items must be reported to us within three working days of receipt of damaged goods. You can also notify us of cancellation in writing to or by post to our address at the bottom of this page.
Please note: You will not have any right to cancel a purchase for the supply of goods made to your specifications or clearly personalised.
For more information on returning items please see our returns policy.
We try to keep sukitandsea.com as up to date as possible but cannot guarantee that particular products will always be available. If we can’t supply a product you will not be charged for it and we will refund any money taken for that item.
All offers are available while stocks last. If we are unable to supply a product you have ordered, we will notify you as soon as we can. If this happens you may cancel your order and we will refund you in full.
Our aim is to process all orders in 48 hours. Good are then delivered according to the method selected by the customer. Home deliveries will be during the time slot agreed. Pick-up will be available during the time slot agreed. Postal deliveries will be sent Royal Mail second class or via a courier depending on the weight and delivery address.
All delivery costs will be shown automatically before you confirm your order. Please click on the delivery page for more information.
Delivery outside the UK/EU may be subject to local import taxes, which is your responsibility where these apply. If they do apply our shipping company should contact you once your goods are in the country to let you know the customs charges. We cannot be held responsible for any charges.
Please be aware that your supplied telephone number may be printed on the delivery label to provide a point of contact if the courier needs to contact you.
Parcels will be dispatched by Royal Mail or a courier (usually DPD).
If your delivery has not arrived within the time frame specified please contact us by either phone or email and we will do our best to make sure you receive your order, as soon as possible. If there is a problem with a delivery we will need time to communicate and rectify this with the courier. This can take up to seven working days.
We do everything we can to make sure your goods are delivered on time however we cannot be held liable for any late deliveries, as we are relying on a 3rd party courier.
Privacy, Security & Cookie Policies
Please go to our complete Returns Policy.
Visitor Material and Conduct
You are prohibited from posting or transmitting to or from this Website any material:
- That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience.
- For which you have not obtained all necessary licences and/or approvals
- Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world.
- Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). You may not misuse the Website (including and without limitation by hacking).
We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the above clauses in this section.
Sukit & Sea's responsibilities
All product images, descriptions, specifications and dimensions on sukitandsea.com are accurate to the best of our knowledge. If you believe there to be an error, please contact us.
Links from sukitandsea.com to external websites: Our website contains links to other websites, which are not under our control and are not maintained by us. These links are provided for your convenience only and we cannot be held responsible for the content of those sites.
You will be responsible for any breach of the terms and conditions and you will be liable to and will reimburse sukitandsea.com for any loss or damage caused as a result.
Sukitandsea.com will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond our control including without limitations internet outages, communications outages, fire, flood, war, terrorism or force majeure.
Please read all instructions and manuals carefully, sukitandsea.com is not involved in manufacturing any products so cannot advise on how to use a product. You are urged to use all products safely and in accordance with the manufacturer guidelines.
These terms and conditions do not affect your statutory rights as a consumer, which are available to you.
Use of sukitandsea.com and these terms and conditions are subject to the law of England and the jurisdiction of the English court.
While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice.
The material on this website is provided as is without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.
We, any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.
Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website, or the use by any other person using your registration details.
Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
We do not warrant that materials/items for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
The website is operated by:
CQM Learning Ltd - A company registered in England and Wales.
2 Westbrook CourtSharrow Vale RoadSheffieldS11 8YZ
3 Westbrook CourtSharrow Vale RoadSheffieldS11 8YZ
Our company registration number is 05970493
Our VAT registration number is GB897659633
Sukit & Sea is a trading name of CQM Learning Ltd.
Telephone: 0114 281 5781
Fax: 0114 281 5785
Office opening hours
Business premises open Monday to Friday (excluding Bank Holidays): 8:45am to 5:00pm
Telephone lines open Monday to Friday (excluding Bank Holidays): 9:00am to 4:30pm
Last update: 19 November 2018
Last reviewed: 19 November 2018